Hello, my friends.
I am delighted you are here. If you’ve been watching my videos for very long at all, you get a sense of who I am and how I communicate. But I’m going to give you a little bit of an inside scoop about what it’s like to work with me, whether I’m serving as your coach, the facilitator of a leadership development program in your organization, or possibly as a speaker at a conference or meeting you are attending.
I grew up in South Boston, Massachusetts and, as in many communities around the world, just about all the young men and women growing up in that community developed chips on their shoulders. It’s kind of an attitude. You have to have a certain posture in order to survive in that type of environment. This doesn’t mean we fought all the time, but you just had to have a particular attitude about you.
I’ve retained that throughout my professional life.
In fact, I’ve turned it into an acronym, so I do still have a CHIP on my shoulder.
CHIP, in this case, means, Candor Humor Insight Passion.
What is that all about? I speak the truth. I speak my mind. You will not have to read nuances from me. I will tell you what I believe you need to hear, not what you might want to hear. Certainly, coaching is far more about listening than speaking; but when it comes time to speak the truth to a client, believe me, I will not hesitate to tell you. That’s what you’re paying me to do for you. So that’s candor, and you’re always going to get candor from me.
Laughter is the best medicine of all. Most of what I’ve taught to clients are serious subjects, so I treat them with the proper amount of professionalism and gravity; however, it’s also true that sometimes the best leadership is done when you take a step back. You put things in a broader prospective, to the point where you see challenges as opportunities, you see problems as blessings, and you lighten up a little bit.
Have a good chuckle at your own expense. It’s a very empowering thing, actually, for someone to laugh in the face of dire circumstances. It helps you face those challenges with more energy and confidence.
I certainly and naturally do that. I’m from a whole family of people who love to joke and laugh. I’m not joking or trivializing client circumstances, of course, but we do end up laughing at the circumstances fairly frequently.
There are tons and tons of business and executive coaches around the world. Some have a lot of experience, and some, frankly, have very little experience.
I have a twenty-year corporate career – traveled all over the world, was in engineering operations, then in sales and marketing. I’ve made my share of mistakes and learned from them, and I’ve had some wild successes in the corporate world as well. I bring that to the table, not that I’m telling you what to do based upon what I did back in the day. That’s not coaching, that’s not helping. But I absolutely can relate to the circumstances most executives are facing. Why? Because I was an executive and a senior executive for a number of years. You get insight that you might not get if you have someone who doesn’t have that corporate background.
As you can probably tell by the way I communicate, I really have one of two opinions about subjects. Either I have no opinion – I don’t care, and it doesn’t mean much to me – or I have a strong opinion. I’m very passionate about the very few things that are important to me, certainly my faith, family, fitness, health and, of course, my business and clients. I care very much about the results my clients get. I absolutely know it’s their responsibility to generate the outcomes. It’s not ultimately my responsibility. I’m supposed to be there, honor the process, and serve them, but believe me, you’re going to get all of me because I can’t half do anything.